Return Policy

At Kind Decor, we strive to provide exceptional products and service, including a clear and transparent return policy.

Items may be returned within 30 days of purchase. Unfortunately, we cannot offer a refund or exchange after 30 days.

To be eligible for a return, items must be:

The following items cannot be returned or refunded:

Items that are specially ordered and not normally stocked in-store are final sale and cannot be returned or refunded.

In rare circumstances, an in-store credit may be issued at our discretion.

If your item arrives damaged, please contact us within 2 days of delivery and keep the original packaging.

Email admin@kinddecor.ca with photos of the damage. We will work with you to arrange a replacement or refund if the item is unavailable.

Once your return is received and inspected, we will notify you by email.

If approved, refunds will be issued to the original method of payment within up to 10 business days.

If an item was purchased as a gift and shipped directly to you, you will receive a gift credit for the value of the returned item.

Returns can be mailed to:

Kind Decor

123 Michigan Ave

Point Edward, ON

N7V 1E5

Customers are responsible for return shipping costs. Shipping charges are non-refundable. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Holiday decor (e.g., greenery, ornaments, garlands, trees) may be returned within 30 days of purchase or before December 25, whichever comes first.

Gift items may be returned within 30 days of purchase or before December 31, whichever comes first.